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Shoppers Like Emerging Tech in Theory

Oct 10, 2018

Emerging retail tech straddles the line between utilitarian and useless. Improving the customer experience is usually the end goal but when it's implemented just for the sake of showing off, consumers don't always find it useful. According to a June 2018 JDA Software survey, consumers were receptive to the idea of retail tech.

Can Convenience Stores Compete in a Digital World?

Oct 09, 2018

From 1-hour delivery to drive-thru grocery pickup to offering myriad payment methods, convenience rules for the modern shopper. But when it comes to actual convenience stores, one of the only things going for them is being in the right place at the right time.

'Tis the Season for Quality Groceries

Oct 05, 2018

More than half of respondents (54%) plan to shop for premium groceries this holiday season, according to a recent survey from Accenture.

Here Are Three Ways Retailers Are Ditching Worn-Out Business Models

Oct 02, 2018

Omnichannel retailing means meeting shoppers' expectations in their channel of choice, digital or physical. That is forcing many retailers to break out of their routines and experiment with new models. And it’s not just brick-and-mortar sellers that are being pressed to change.

How Luxury Marketers Use Digital Channels to Reach China’s Affluent

Oct 02, 2018

Consumers in China spent $118.39 billion on luxury goods in 2017, far more than consumers in the US, Europe, Japan or the rest of the world.

The Frictionless Experience of Shopping at Amazon Go

Oct 01, 2018

Amazon recently unveiled its first Amazon Go convenience store outside of its home market of Seattle, putting down brick and mortar roots in Chicago. eMarketer's principal retail analyst, Andrew Lipsman, took a spin through the aisles of the new store and reports back on the experience in the latest episode of "Behind the Numbers."

Could Amazon Go Head-to-Head with Convenience Stores and QSRs?

Sep 25, 2018

What once sounded fantastical—stores where shoppers could walk out with purchases without waiting in line—is becoming a reality for more than a select few.

Where are Shoppers Spending on Food?

Sep 25, 2018

Are consumers eating out more frequently or are they preparing more meals at home? According to new NPD Group data, over 80% of meals were prepared and eaten at home in 2017. US consumers dined out 185 times last year, down from the 2000 peak when that figure was 216.

In China, 'Demonstration of Success' Contributes to Luxury's Rise

Sep 24, 2018

Tom Doctoroff, chief cultural insights officer at Prophet, spoke about the drivers of luxury consumption in China.

Retail Innovators Aren't Afraid of Failure

Sep 21, 2018

No retailer would admit they weren't interested in innovation, but not all agree on what counts as innovation, how to execute it or what the point even is. But all retailers agreed that providing a better customer experience was the top opportunity for innovating.

Who Are the Leading US Retailers?

Sep 21, 2018

In the latest episode of "Behind the Numbers," eMarketer's Andrew Lipsman and Corey McNair discuss eMarketer's latest forecast on the top 10 US ecommerce retailers and how Amazon is capturing nearly 50% of the market.