Small Business (SMB)
Reports
Report by Krista Garcia May 4, 2017

US Omnichannel Retail StatPack
This StatPack provides a visual overview of major omnichannel retailing trends in the US.
View this ReportInterviews
Small Businesses Have Big Marketing Technology Ambitions

Michael Fauscette, chief research officer at crowdsourced technology review platform G2 Crowd, talks about how small businesses make technology investment decisions.
Michael Fauscette
Chief Research Officer
G2 Crowd
Charts
There are 404 charts about 'Small Business (SMB)'
Most Recent Charts
What Are the Leading Social Media Challenges for US SMBs*? (% of respondents, 2017-2019)
What Are the Top Business Areas US SMBs* Need Help with? (% of respondents, Dec 2018)
What Areas Do US SMBs* Think Will Have the Biggest Impact on Their Business Over the Next 2-3 Years? (% of respondents, Dec 2018)
What Are the 2019 Marketing Goals for US SMBs*? (% of respondents)
What Are the Most Important Factors When Measuring Ad Performance According to US SMBs*? (% of respondents, Dec 2018)
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Change in Digital* vs. Traditional** Media Ad Spending Over the Next Year According to US SMBs***, Dec 2018 (% of respondents)
Jan 14, 2019

What Percent of US Franchisees' Budget Is Spent on the Media They Used? (% of respondents, Q3 2018)
Jan 08, 2019

Which Business Aspects Are US Small Businesses* Considering Financing? (% of respondents, Nov 2018)
Jan 07, 2019

How Many Online Reviews on Average Do US Internet Users Need to Read Before Trusting a Local Business? (by age, Oct 2018)
Dec 06, 2018

US Internet Users Who Have Left an Online Review for a Local Business, by Age, Oct 2018 (% of respondents)
Dec 06, 2018

US Internet Users Who Have Been Asked to Leave an Online Review for a Local Business, by Age, Oct 2018 (% of respondents)
Dec 06, 2018

How Many US Internet Users Have Read a Fake* Review in the Past Year? (% of respondents, by age, Oct 2018)
Dec 06, 2018

Payment Methods Used by US Internet Users at Select Retailers, June 2018 (% of respondents)
Dec 04, 2018

How Quickly Do US Small Businesses Respond to Online Reviews? (% of respondents, Aug 2018)
Nov 19, 2018
How SMBs Are Leveraging Social Media
Jan 24, 2018
Social media is a boon for US small businesses which often lack the resources to invest in costlier marketing tools. In fact, for these marketers, social channels largely outpace email and mobile as customer communication methods.