Digital Transformation
Reports
The Future of the CMO
Informed by over 60 interviews with CMOs, this report covers how the top marketing position has evolved in recent years, what that means for marketing teams and other departments, and analyzes what skills are needed to succeed in the role now and in the future.
View this ReportInterviews
How a Quest to Boost Conversion Rates Resulted in a Company's Digital Transformation
Glen Hartman, senior managing director and lead for Accenture Interactive North America and global digital marketing/transformation, explains how a telecom giant's simple goal to increase the conversion rate of its paid media turned into a large-scale digital transformation.
Glen Hartman
Senior Managing Director and Lead for North America and Global Digital Marketing/Transformation
Accenture Interactive
Charts
There are 187 charts about 'Digital Transformation'
Most Recent Charts
Operational Areas in Which Retailers in Asia-Pacific Have Implemented AI Technology, July 2019 (% of respondents)
Challenges of Implementing AI Technology According to Retailers in Asia-Pacific, July 2019 (% of respondents)
Retailers in Asia-Pacific that Have Invested in AI, July 2019 (% of respondents)
Leading IT Operation Technology Priorities for US* Companies, July 2019 (% of respondents)
Infrastructure and Application Monitoring Tools in Use at US* Companies, July 2019 (% of respondents)
More On: Digital Transformation
See AllHow CMOs Can Own the Customer Experience
Oct 21, 2019
Traditionally, organizations haven’t viewed the customer experience as a singular thing owned by one particular person or department. That’s changed, as brands have worked to put customers at the forefront—and it’s given modern CMOs new importance as owners of that experience.
Industry Voices: How Retailers Align Their Employees Around Digital Transformation Strategies
Oct 16, 2019
We recently sat down with retailers, including Knix, Natori and Enjoy Life Foods, to discuss their current marketing efforts and how they define digital transformation. Previously, we dug into the marketing channels they rely on most, challenges they face with measurement and whether they’ve acquired enough first-party data. In our final “Industry Voices: A Focus on Retail” video, we look at how digital transformation has changed the way retail employees are collaborating and working together.
Industry Voices: Are All Retailers Undergoing a Digital Transformation?
Oct 09, 2019
We recently sat down with retailers, including Natori, Article and Enjoy Life Foods, to discuss their current marketing efforts and how they define digital transformation. Previously, we dug into the marketing channels they rely on most, whether they’ve acquired enough first-party data and what a unified customer view looks like. In today’s “Industry Voices: A Focus on Retail” video, we look at how whether they’ve undergone a digital transformation and what that looks like.
Retailers Weigh in on Marketing Channels They Find Most Effective
Sep 26, 2019
Retailers rely on a variety of marketing channels to engage customers. But identifying the most effective channels is a process, which requires establishing clear objectives and key performance indicators.
