In-Store Shoppers & Buyers
Reports
US 2018 Holiday Season Review and 2019 Preview
2018 was a banner year for US holiday retail sales across both brick-and-mortar and ecommerce. But with more economic uncertainty ahead, the 2019 holiday season is not shaping up to be quite as strong.
View this ReportInterviews
Holiday Shoppers—Especially Young Adults—Still Want Amazing In-Store Experiences
Jaime Bettencourt, senior vice president of premier sales and account management at Mood Media, explains why retailers shouldn't neglect the brick-and-mortar experience.
Jaime Bettencourt
Senior Vice President, Premier Sales and Account Management
Mood Media
Charts
There are 218 charts about 'In-Store Shoppers & Buyers'
Most Recent Charts
How Do US Digital Device Users Purchase Products? (% of respondents, by age, Dec 2018)
How Interested Are US Internet Users in Using Visual Search* Retail Shopping Technology? (% of respondents, by demographic, Feb 2019)
How Interested Are US Internet Users in Using Self-Service Checkouts at Stores? (% of respondents, by demographic, Feb 2019)
Why Do US Grocery Shoppers Purchase or Not Purchase Meal Kits? (% of respondents, Oct 2018)
How Much Do UK Digital Buyers Spend on Beauty and Wellness* Products In-Store vs. Digitally? (in £, Sep 2018)
More On: In-Store Shoppers & Buyers
See AllFallout from First Government Shutdown Leaves Retailers Wary of Another
Feb 12, 2019
While Congress considers several proposed bills to avert a shutdown over budgetary battles, hundreds of thousands of federal workers–many of whom live paycheck-to-paycheck or close to it–face the possibility of a second painful round of temporarily going without a paycheck for an undetermined length of time.
Is Scan-and-Go the Future of Retail?
Feb 11, 2019
Cashierless stores, like Amazon Go, have great potential to shake up the brick-and-mortar landscape. According to GPShopper, 48% of US internet users believe scan-and-go technology would make shopping easier. And 43% would rather try scan-and-go than wait in a checkout line.
What Channel Do UK Gen Z Female vs. Male Internet Users Prefer for Shopping? (% of respondents, Oct 2018)
Jan 08, 2019
What Makes a Bad Shopping Experience?
Jan 03, 2019
Customer service can make or break a company's reputation. It's also a leading reason why consumers choose to abandon a retailer and take their money elsewhere.
Did Black Friday Buyers in Canada Purchase Digitally or In-Store? (% of respondents, Dec 2018)
Dec 20, 2018
Shoppers Still Need In-Person Interaction
Dec 12, 2018
Despite the ubiquity of online shopping, consumers still rely on face-to-face interaction in the path to purchase, whether it be for getting product information, seeing in-person demos or tracking down items in other stores.
